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Quince Review: Are the $50 Cashmere Sweaters Too Good to Be True?

Quince sells Mongolian cashmere, washable silk and European linen at prices that look like typos, and backs it with a year-long return window, so we went looking for the catch.

Stock photograph. Quince does not supply our images.

The verdict in 60 seconds

  • The Mongolian cashmere crewneck starts at $50, and the price changes by color, so the shade you pick can cost you twenty dollars more.
  • Most items can come back free within 365 days of delivery, one of the longest return windows in American apparel.
  • That year only applies to card payments; PayPal, Klarna, Afterpay and Amazon Pay refunds have shorter windows before the money turns into store credit.
  • Trustpilot ratings are excellent overall, but the one-star reviews cluster around pilling, inconsistent sizing, wrong items and restocking fees on home goods.
  • Support is easier to reach than at most online brands, with daily chat and text plus weekday phone hours.

Scoring Quince

77/100

Remarkable prices and a generous return window, tempered by uneven sizing, fast-pilling knits for some buyers, and fee-laden rules on anything outside core clothing.

  • Product17/25
  • Value22/25
  • Service19/25
  • Trust19/25

Worth your money

Pick 01

Mongolian Cashmere Crewneck Sweater from $50

The product that built Quince, and still the cheapest credible cashmere crew online.

Quince calls it Grade-A Mongolian cashmere and sells it in a long list of colors for men and women. Store ratings sit near the top of the scale, though Trustpilot’s one-star reviews include buyers who say knits pilled quickly. Treat it as a lightweight everyday sweater, not an heirloom. One quirk worth knowing: the same sweater was listed at $50 in black and at $69.90 in heather charcoal when we checked, so compare shades before you commit.

Best for
A first cashmere sweater on a tight budget
Weak spot
Pilling complaints and color-dependent pricing
See it at Quince
Pick 02

Washable Stretch Silk Blouse Price varies by color

A machine-washable silk blouse that removes the dry-cleaning tax from silk.

Quince’s washable silk is treated to survive a cold, gentle machine cycle while remaining silk, which is the whole appeal for an office blouse you will wear weekly. The stretch version adds give through the shoulders. Listed prices ran in the seventies to eighties depending on color when we checked. The category page gives no momme weight, so buyers cannot compare thickness against specialist silk brands, and silk this price should be expected to show wear sooner.

Best for
Office wear without dry-cleaning bills
Weak spot
No published silk weight to judge quality
See it at Quince
Pick 03

100% European Linen Pants $42

Pull-on linen trousers at a price below many fast-fashion linen blends.

Full linen rather than a cotton blend, cut as an easy summer trouser and sold alongside a wide-leg and a pleated version. Quince names the fiber only as European linen, without a country or flax origin. Linen wrinkles by design and softens with washing, so expect the first wear to feel stiff. Sizing is the risk across the brand, with reviewers describing inconsistent fits between pieces, so read the measurements rather than trusting your usual letter size.

Best for
Hot-weather trousers that breathe
Weak spot
Sizing varies between Quince styles
See it at Quince
Pick 04

Everyday Fleece Straight Leg Sweatpants $39.90

A plain, well-reviewed sweatpant priced well below premium loungewear labels.

The Everyday Fleece line covers sweatpants, quarter-zips and hoodies in matching fabric, and the straight-leg sweatpant is the simplest of them, without the cuffed jogger shape. It is a basic, and Quince prices it like one, well under the athleisure brands. Cotton fleece at this price pills with heavy use and dryer heat, so wash cold and hang dry. Free returns inside a year make the fit gamble low risk.

Best for
Lounging, travel days and errands
Weak spot
Basic fleece that pills with heavy wear
See it at Quince
Pick 05

Lightweight Down Packable Puffer Jacket $65

A packable down layer for travel at a fraction of outdoor-brand pricing.

A thin, packable down jacket meant to sit under a shell or work alone on cool days. Quince sells a heavier Responsible Down parka for real cold; this is the travel and shoulder-season piece. Outdoor brands back comparable jackets with long warranties and repair programs, which Quince does not match. If you need a lifetime layer, spend more elsewhere. If you need something to stuff in a carry-on, this is hard to argue with.

Best for
Travel and mild cold under a shell
Weak spot
No outdoor-brand warranty or repair support
See it at Quince

Not these

Skip

Luxe Baby Cashmere Bomber Hoodie

At $275 this is priced like the heritage knitwear Quince exists to undercut, and it carried a lower store rating than the brand’s core cashmere when we checked. The appeal of Quince is paying a fraction of the usual price. Once you are spending this much, specialist cashmere brands with longer track records and repair services become a real alternative.

Skip

Recycled Knit Everyday Sneaker

Shoes are a side line at Quince, and this knit sneaker had one of the lowest ratings on the men’s page when we checked. At $80 it lands in the same price band as established knit-sneaker brands that build nothing but shoes, with fit tools and wider size runs. Buy sweaters here and footwear from a footwear company.

How Quince stacks up

Two brands a shopper is likely to be weighing at the same time. Words only; the numbers change too often to print.

RowQuinceEverlaneUniqlo
RangeClothing, bedding, furniture, jewelry, luggage, kitchen and even scrubsDenim, knitwear, tees, fleece, outerwear, shoes and a few bagsHuge basics range with technical layers and designer collaborations
Price positionVery low for cashmere, silk and linen, priced near mass retailMid-priced basics that now look expensive next to QuinceCheapest for most basics but rarely in luxury fibers
ReturnsA full year on most unworn items with a free prepaid labelThirty days from ship date with a fee on mail returnsThirty days from shipment, online orders by mail with a fee
StandoutLuxury fibers at near-mass-market pricesWay-High denim and published factory informationConsistent fits and a huge store network

Buying from Quince

Each line below was read on Quince's own site in October 2026. Policies move; if one has, tell us.

Shipping
Standard shipping is free on every US order with no minimum. Delivery estimates appear at checkout. Quince does not ship to APO, FPO or DPO addresses, and orders cannot be edited once shipped.
Returns window
Most items can be returned within 365 days of delivery, unworn and unwashed with hang tags attached. Underwear, swimsuits and bodysuits must be tagged and in original packaging. Final sale, logo and limited-edition items are not returnable.
Return shipping
Free with the prepaid label Quince provides. Restocking fees apply to rugs, mirrors, made-to-order pieces and furniture, which also has a much shorter return window.
Refund timing
Card refunds are allowed for the full year, but PayPal and Klarna refunds are limited to 180 days, Afterpay to 120 and Amazon Pay to 90. After that, refunds become store credit.
Support
Chat and text are available daily from 8am to 8pm Eastern, and phone support runs weekdays from 9am to 5pm Eastern. No support email is listed on the contact page.
Loyalty program
Quince runs a Refer & Earn referral program with points and store credit, and some product listings show a credit you earn on purchase. Details sit in its separate referral policy.

Is Quince for you?

Buy if you are

  • Shoppers who want cashmere, silk or linen without luxury-label prices
  • People who like a long, free return window to judge fit at home
  • Anyone stocking up on plain basics in natural fibers

Pass if you are

  • Shoppers who expect heirloom durability from a sweater
  • Anyone with in-between sizes who hates exchanging items twice

Reader questions

Is Quince cashmere real cashmere?

Quince labels its sweaters as Mongolian cashmere, with some listings marked 100% cashmere and its marketing describing the fiber as Grade-A. We cannot verify fiber grade from the outside. Reviews suggest it feels like real cashmere but is lighter than heritage brands, and some buyers report pilling within a season.

How long does Quince give you to return clothing?

Most items can come back within 365 days of delivery if they are unworn, unwashed and tagged. Return shipping is free with Quince’s label. The catch is payment method: only card refunds run the full year, while PayPal, Klarna, Afterpay and Amazon Pay refunds have shorter windows.

Why do Quince prices change by color?

We saw the same Mongolian cashmere crewneck listed at $50 in some colors and $69.90 in others, and similar spreads on silk blouses. Quince does not explain the difference on the listing. If you are flexible on shade, compare the color options before checking out.

Can I call Quince customer service?

Yes. The contact page lists a phone line staffed Monday to Friday, 9am to 5pm Eastern, plus chat and text daily from 8am to 8pm Eastern. Recent Trustpilot reviewers mostly praise quick replies, though a few complained about reaching an automated assistant first.

The bottom line

Quince is the best value in natural-fiber basics we have looked at this year, and the free year-long return window takes most of the risk out of guessing a size. Keep expectations realistic: these are lightweight sweaters and simple cuts, sizing varies between styles, and the rules get stricter once you leave core clothing. Pay by card, buy the cashmere crew in the cheapest shade you like, and keep the tags on.

See it at Quince

Where this came from

This is desk research: the brand's own pages plus published customer reviews, read in October 2026. Nothing was sent to us and nothing was tried in person.

  • Quince homepage, men’s, cashmere, silk, linen and sweater listings, checked for current names, prices and store ratings
  • Quince shipping policy and the full return and refund policy, including restocking fees and payment-method refund windows
  • Quince contact page listing chat, text and phone hours
  • Trustpilot reviews of quince.com, including the most recent and one-star filters